Frequently asked questions
1. What is Sweego?
Sweego is the Ultimate Lifestyle Membership App. An annual membership costs 1,500,000 VND and that entitles you to three 50% discount coupons, off the entire bill, at each of our partner brands.
2. How does it work?
When you arrive at a Sweego venue, start by informing them that you are using your Sweego membership. Order as usual. Right before payment, redeem your coupon through the app and display your redeem receipt to staff at the venue to enjoy your 50% discount off the bill.
3. Are there any limitations for each coupon?
We have put in place reasonable limitations for each coupon to keep both our members and venues happy.
Coupons typically come with a discount limit (e.g. 300,000 VND). This means that the discount you enjoy is up to 300,000 VND.
Some coupons also come with item exclusions. For example, restaurants typically exclude drinks and desserts from the discount.
Lastly, coupons are not valid on Public Holidays and Eve of Public Holidays.
4. Can I redeem mulitple coupons a day?
Yes, there is no limit to the number of coupons you can redeem in a day.
5. When does my three coupons renew?
Your coupons renew together with your membership, on an annual basis.
6. How does payment work?
We currently only accept Visa and Mastercard payment. Payments are processed securely through Stripe, a payment processer used by millions of businesses around the world.
7. How are Sweego venues selected?
At Sweego, we only partner with the best. Cool atmosphere, quality product and great service are our main criteria. Through heavy curation, we also make sure that the coupons provided are worth your while.
8. I have other questions.